Privacy Policy

Privacy Policy

Effective Date: April 16, 2026
Website: nanugistudio.com
Operated by: DASOMWEB LLC

At Nanugi Studio, operated by DASOMWEB LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit nanugistudio.com and make purchases from us. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of personal information:

Information You Provide Directly

  • Contact Information: Name, email address, phone number, and mailing/shipping address when you create an account or place an order.
  • Payment Information: Billing address and payment details. Note: We do not store your full credit card details; payments are processed securely through our third-party payment processors.
  • Communications: Messages, inquiries, or feedback you send to us via email or contact forms.

Information Collected Automatically

  • Device & Browser Data: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages visited, links clicked, time spent on pages, and referring URLs.
  • Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, remember preferences, and analyze traffic. You may disable cookies through your browser settings, though this may affect site functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including shipping notifications and order updates
  • To communicate with you about your orders, returns, or inquiries
  • To send promotional emails, newsletters, or special offers (you may opt out at any time)
  • To improve our website, products, and customer experience
  • To detect and prevent fraud or unauthorized transactions
  • To comply with applicable legal obligations

3. Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our website and fulfilling orders, such as payment processors (e.g., Shopify Payments, PayPal), shipping carriers, and email marketing services. These providers are contractually obligated to protect your information.
  • Legal Authorities: When required by law, court order, or government regulation, or to protect the rights, safety, or property of Nanugi Studio, DASOMWEB LLC, our customers, or the public.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business assets, your information may be transferred as part of that transaction.

4. Cookies & Tracking Technologies

Our website uses cookies to provide a better shopping experience. Types of cookies we use include:

  • Essential Cookies: Required for the website to function properly (e.g., shopping cart, login sessions).
  • Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
  • Marketing Cookies: Used to deliver relevant ads and track the effectiveness of our marketing campaigns.

You can manage cookie preferences through your browser settings or by following the opt-out instructions provided by individual services.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order information is typically retained for a minimum of 5 years for accounting and legal purposes.

6. Security of Your Information

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses SSL (Secure Socket Layer) encryption for all transactions. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to certain legal exceptions.
  • Opt-Out of Marketing: Unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email or by contacting us directly.
  • Data Portability: In certain circumstances, request a portable copy of your data.

To exercise any of these rights, please contact us at support@nanugistudio.com. We will respond within 30 days.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., social media platforms). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Updated policies will be posted on this page with a revised effective date. We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: support@nanugistudio.com
Business: DASOMWEB LLC
Website: nanugistudio.com